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2010 Airline Quality Rankings

 

 

 


      1. Hawaiian
      2. AirTran
      3. Jet Blue
      4. Northwest
      5. Southwest
      6. Continental
      7. Frontier
      8. US Airways
      9. American
      10. ExpressJet
      11. Alaska
      12. Mesa
      13. United
      14. SkyWest
      15. Delta
      16. Comair
      17. Atlantic Southeast
      18. American Eagle

Data and analysis from the UNO Aviation Institute and the W. Frank Barton School of Business at Wichita State Univeristy, released April 6, 2009. Data were compiled from readily obtainable published sources for each airline and consumers' assessments of quality including baggage handling, customer complaints, denied boardings, and on-time arrivals.

Destinations:
 • Anaheim
 • Atlanta
 • Baltimore
 • Boston
 • Chicago
 • Dallas
 • Detroit
 • Las Vegas
 • Los Angeles
 • Miami
 • New Orleans
 • New York City
 • Orlando
 • Philadelphia
 • San Francisco
 • San Diego
 • Seattle
 • Washington, DC






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